Personal information collected from you
When you choose to contact us through our contact page, you are asked to enter your name, email address and phone number. This enables us to be able to respond to your enquiry and assist you further with your design needs.
How do we use your information?
The information you provide, is used for the purpose of providing information to help with your digital and print design needs. This includes using it to make initial contact with you from our contact page, and providing any follow-up service, including email communications. Once you engage our services we will request further information about your business, the products and services you provide, and other details that will help us provide our services to your business. Through the process of providing our service to you, we may need to share your contact details with another service provider (eg. print provider, web developer, website hosting provider). Your privacy is important to us, and we will never rent, trade, exchange or sell your personal information to any other party or organisation.
Cookies / Third party tracking tools
We use Google Analytics to help understand how our online visitors use this site. Google Analytics uses ‘cookies’, which are small text files placed on your computer. These cookies enable us to track things like what pages you have visited, how long you were on the site, etc. The information is collected in an anonymous and aggregate manner, and enables us to receive collated data and level of reporting, regarding activity on our website.
From time to time, Freshfields Graphic Design will undertake Google Remarketing and Facebook Remarketing, to advertise our marketing services. As a result any visitors to the ffieldsdesign.co.nz website may be shown targeted ads, as a result of visiting our website. These displayed ads are triggered from your website visit; we cannot see any personal data of any individual user.
We collect this information so that we can continue to monitor, measure and improve our website performance, and to undertake promotional activities using Google and Facebook remarketing.
Option to Turn Off Cookies: At any time you can choose to turn off all cookies through changing your browser ‘Settings’; simply visit your browser’s Help menu to be guided on the necessary steps.
Option to adjust your Personal Facebook Ad Settings: You can adjust these settings by being signed into your Facebook account and visiting Settings / Ads.
Keeping your personal information safe
At Freshfields Graphic Design we take great care to ensure all your personal information provided to us from our website is kept safe and secure. We undertake good principles and management of our IT systems and website. However, due to the very nature of websites and the digital / online world, it is impossible to guarantee 100% security.
At any point in time you have the right to ask for (1) a copy of any personal information we hold about you, or to (2) ask for it to be corrected if you think it is wrong, or (3) ask for your personal information to be deleted from our records. If you’d like to request for any of the above 3 points, please contact us by email or by phone.
Date of last update: 18 January 2021.